What are the browser requirements for Online Bill Pay?
The browser requirements are detailed here!
How do I set up Online Bill Pay?
Mission Fed offers online bill pay through our secure online banking site, MissionLink eBranch.
Pay all your bills in minutes with just a few mouse clicks.
- Pay unlimited bills to any U.S. address
- Set up future and recurring bill payments up to one year in advance
- Pay individuals, as well as businesses
- Pay your phone, utilities, rent or mortgage - most any bill you can think of
- Sign up for MissionLink Bill Pay today and start enjoying ultimate convenience
For complete details and to sign up for Online Bill Pay go to: /ebranch/bill-pay
How do I sign up for Online Bill Pay?
Mission Fed's Online Bill Pay is simple and easy to set up.
- Here's how:
- Log in to MissionLink eBranch at the top right of this page
- Select the Bill Payment tab and follow the easy step-by-step instructions
- Schedule payments up to one year in advance so you don't miss any payments
- Set up repeating payments for monthly bills such as a mortgage or for other bills such as utilities
- Simply set it and forget it
What information do I need to set up a biller in Online Bill Pay?
You will need the following information:
- The biller name
- The biller payment address as shown on their invoice
- The biller telephone number
- Your account number with the biller.
Do I need to enroll in MissionLink as well as Bill Pay?
Yes, there are two separate enrollments - one for home banking (MissionLink) and a separate one for Bill Pay.
To enroll for Bill Pay, first, sign up for MissionLink by contacting us at 800.500.6328 or you can visit a branch. You will receive a secure MissionLink password.
While you are logged on to MissionLink:
- Click on the Bill Payment link in the navigation area.
- A Online Bill Pay Enrollment screen will come up, click on the Continue button.
- Read the Terms and Conditions, then click on the Accept the Terms button to continue enrollment.
- Click on the Bill Payment link again. If your browser displays a pop-up blocker notification, then please for assistance with bypassing your pop-up blocker.
A new window "Welcome to Online Bill Pay!" should pop up and you can get your bill payment setup.
Is there a fee to use the Mission Fed Online Bill Pay service?
Mission Fed’s Online Bill Pay is free—there is no monthly charge to use this service. Say goodbye to time-consuming check writing and costly postage rates! Set up recurring payments so your bills are paid automatically each month, and even set up eBills to have electronic versions of your paper bills delivered via MissionLink. If you have any questions, give us a call at 858.524.2850 or 800.500.6328. Or see a demo online.
If an online bill payment cannot be paid due to non-sufficient funds (NSF), how will I know?
Notifications are sent by email and by letter.
I get a pop-up warning whenever I attempt to access bill pay. How can I get around the pop-up blocker?
Certain browsers with built in or 3rd party pop-up blockers will prevent the launching of the Bill payment window when you click on the Bill Pay tab.
Instructions for bypassing or disabling pop-up blockers for several browsers can be found below
How do I notify you of a late or missing online bill payment?
You can send us a secure message by logging into MissionLink, selecting the Member Service tab, and then Send Us a Message.
Please include the following:
- Reference number of the payment
- The biller name
- The dollar amount
- The date the funds were withdrawn from your account
We will contact you within 10 business days to report the status of the payment in question.
How can I cancel the Bill Pay service?
Your request can be mailed to:
Mission Federal Credit Union
CONTACT CENTER
PO Box 919023
San Diego CA 92191-9023
You may also send a secure message through MissionLink.
Mission Federal Credit Union
